Since its inception, The Legal Base has grown considerably as a trusted partner for various legal and paralegal services for its clients. TLB to special care to focus on many kinds of practice areas and service lines and the growth trajectory of eDiscovery services have particularly been a remarkable journey.
It was indeed challenging because we had to form teams as large as the clients demanded but it was worth it. Our eDiscovery team is currently one of the largest teams in the organization with experts from the outsourcing industry leading it. The electronic document review work also has a separate quality control team that operates 24/7 to make sure our clients are never worried about the quality of the work
The eDiscovery Team have learnt the functionality of all the major tools that is used in US and Canada, making themselves one of the most capable and reliable teams when it comes to outsourcing the eDiscovery work. They have grasped the craft of the eDiscovery processes in such a way that they can beat any deadline that is provided by the law firms. They operate throughout the day in shifts and work all days in a week, to ensure work is produced continuously. The team is a mix of self-motivated young graduates and practising lawyers having experience in every field of law. A lot of effort has been put on the Quality Control teams too. They are hired after rounds of interviews which is furthered by interviews by our clients. We also have team of consultants from the field of Legal Process Outsourcing Industry, who have experience of working with the law firms in the US, UK and Canada. They have been the most critical to us when it comes to the success of the eDiscovery team at TLB. They spearhead the projects and implement the best practices of the industry. They well know the expectations of the attorneys and accordingly groom the teams. They also have experience of working with the top eDiscovery companies of the US and know how to produce work in the most efficient way. While in India, there are many LPOs which provide the eDiscovery services, but TLB particularly stands out because it also has a team who are business leaders in the eDiscovery processes. They have done businesses with the leading eDiscovery companies of US and Canada in the past and are respected in India as subject matter experts of this industry. We also have a strong IT team, which continuously works with our eDiscovery team and helps them overcome all tech related challenges. The process of delivery is also smooth, and we leave no room for our clients to complain whatsoever. For this reason, additionally, we have a client relationship manager, who interacts with the in-house team and the clients daily. The clients also feel the work done at TLB is done in an all-inclusive manner. Our team has worked on a broad range of projects across jurisdictions. They have worked with law firms and corporates, contract lawyers and eDiscovery companies. While we have worked in all kinds of cases, but as a champion of medico legal field we have been sometimes tag lined as a successful partner for any medico legal company. The documents particularly in a medicolegal case is always huge and sometimes run into multi-millions if it’s a mass tort, but we have been able to achieve success with that too. As a partner for any medico legal company or law firm, we have taken extra care by adding doctors to that team too. The particular medico legal company, which specialises providing services to law firms and the medical sector has also given our team a splendid review.
Over these few years, TLB has created a niche space for itself in the eDiscovery Process. Our range of projects vary from small to medium to large scale ones. For some eDiscovery companies, we work as their back-office support. The teams are dedicated resources for these companies and work exclusively for them. They undergo regular trainings too by these companies and have gathered in-depth knowledge of the processes. As data privacy and security is the foremost important aspect in the outsourcing sphere, TLB has taken care of the processes that are required for being compliant with the laws the nations. TLB’s leadership team worked very hard during the pandemic to protect all the rights of the clients to make sure that the data security is not breached at any cost. Teams were under continuous vigilance and worked in a secured VPN network service. We have a strong policy of adhering to client’s trust as that was the foundation on which TLB was built.
You may contact us to schedule a meeting to know more about our eDiscovery engagement model and get introduced to our experienced team.